Jadiking88 Privacy Policy – Member Personal Data Protection

1How We Collect Your Information

Jadiking88 collects your personal information through several different methods as you interact with our platform. Each data collection method is designed to enhance the user experience, ensure platform security, and meet applicable legal requirements.

Information is collected when you:

• Register a new account on the jadiking88 platform
• Log in and actively use the platform
• Make a deposit or withdrawal
• Contact our customer support team
• Participate in promotions or contests
• Browse our website or mobile app
• Submit documents for identity verification (KYC)

2Types of Personal Data We Collect

The table below describes the types of personal data collected by jadiking88 and the reason for each collection:

3How We Use Your Personal Data

Jadiking88 uses collected personal data solely for lawful and transparent purposes. Below is a full description of how your information is used on our platform:

• Account Management: To create, verify, and manage your account on the jadiking88 platform, including secure login processes and identity verification.
• Transaction Processing: To process all deposits, withdrawals, and other financial transactions made through the platform quickly and securely.
• Customer Support: To provide effective assistance when you contact our team, including verifying your identity before discussing any account details.
• Platform Security: To detect and prevent fraudulent activity, money laundering, account abuse, and other security threats that could affect the platform and its members.
• Legal Compliance: To fulfill legal obligations under the Personal Data Protection Act 2010, anti-money laundering regulations, and other applicable regulatory requirements.
• Service Enhancement: To analyze platform usage patterns for product improvement, user experience personalization, and new feature development.
• Marketing Communications: To send information about promotions, special offers, and platform updates — only to members who have consented to receive such communications.

Jadiking88 will not use your data for any purpose other than those stated above without first obtaining your consent.

4Sharing Information With Third Parties

Jadiking88 understands that your trust is our most valuable asset. Therefore, we do not share, sell, or disclose your personal data to third parties except in the following limited and controlled circumstances:

• Payment Service Providers: Required financial information is shared with trusted payment gateway providers solely for processing your transactions. All such providers are bound by strict confidentiality agreements.
• Relevant Authorities: jadiking88 will disclose information to law enforcement agencies or regulatory bodies when required by law or a valid court order.
• Technology Partners: Technical service providers such as server hosting and analytics companies may have limited access to certain data, but only to the extent necessary to deliver their services and subject to strict data protection agreements.
• Fraud Prevention: In suspected cases of fraud or financial crime, relevant information may be shared with the appropriate authorities or financial institutions in accordance with our legal obligations.

5Data Security Measures

Protecting your personal data is the top priority of jadiking88. We implement multiple layers of technical and organizational security measures to ensure your information remains protected at all times:

• Data Encryption: All data transmitted between your device and jadiking88 servers is protected by 256-bit SSL/TLS encryption. Stored data is also encrypted using the latest industry standards.
• Internal Access Controls: Only staff with specific authorisation may access member data, and such access is limited according to each role's requirements based on the principle of least privilege.
• 24/7 Monitoring: jadiking88's security monitoring system operates around the clock to detect suspicious activity or unauthorized access attempts in real time.
• Regular Security Audits: The jadiking88 platform undergoes regular security assessments and penetration testing by independent security experts to identify and address any system vulnerabilities.
• Two-Factor Authentication: jadiking88 provides a Two-Factor Authentication (2FA) feature for all member accounts as an additional layer of protection against unauthorized access.

While we take all reasonable precautions, no security system can be guaranteed 100% secure. We encourage you to also practice good digital security habits to protect your account.

6Cookies and Tracking Technologies

The jadiking88 platform uses cookies and similar tracking technologies to enhance the user experience and analyze platform usage patterns. Below is an explanation of the types of cookies we use:

• Essential Cookies: Required for core platform operations, including login session management and security. These cookies cannot be disabled without affecting platform functionality.
• Performance Cookies: Collects information about how you use the platform — such as the most frequently visited pages and time spent — to help us improve the platform.
• Functional Cookies: Saves your preferences such as language, display settings, and login details to make future use of the platform more convenient.
• Analytics Cookies: Used to understand aggregated user behaviour for the purpose of improving jadiking88 products and services.

You can manage cookie usage through your web browser settings. However, disabling certain cookies may affect the functionality and user experience of the jadiking88 platform.

7Your Rights as a jadiking88 Member

Under Malaysia's Personal Data Protection Act 2010 (PDPA) and this Privacy Policy, you have the following rights regarding your personal data:

To exercise any of the rights above, please contact our data protection team by email at [email protected]. We will process your request within 30 business days of receipt.

8Data Retention Period

Jadiking88 retains your personal data only for as long as necessary for the purposes stated in this Privacy Policy or as required by law. Our data retention guidelines are as follows:

• Active Account Data: Retained for as long as your account remains active on the jadiking88 platform and for the stipulated period following account closure.
• Financial Transaction Records: Retained for a minimum of seven (7) years in accordance with Malaysia's accounting and anti-money laundering legal requirements.
• KYC Documents: Retained for the duration of the active account and for a minimum of five (5) years after account closure, in line with regulatory compliance requirements.
• Communication Logs: Customer support interaction records are retained for three (3) years for reference and service improvement purposes.
• Marketing Data: Retained until you withdraw consent to receive marketing communications or request removal from our list.

Once the retention period expires, your data will be securely deleted or anonymised so it can no longer be linked to your identity.

9Changes to This Privacy Policy

Jadiking88 reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our data processing practices, legal requirements, or business operations. When significant changes are made, we will:

• Displaying a clear notice on the jadiking88 website and app at least 14 days before the changes take effect
• Sending a notification via email to the address registered to your account
• Updating the "Last Updated" date at the top of this document

Continued use of the jadiking88 platform after any Privacy Policy changes take effect will be considered your acceptance of those changes. If you do not agree with any changes, you may close your account before the effective date.

10Contact Our Data Protection Officer

If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please contact us through the following channels:

• Email: [email protected]
• Live Chat: Available 24/7 via the jadiking88 platform
• FAQ: Visit FAQ page us for immediate answers

We are committed to addressing all privacy-related enquiries seriously and within a reasonable timeframe. If you feel we have not handled your concerns satisfactorily, you have the right to lodge a complaint with the Department of Personal Data Protection Malaysia.